Governments worldwide have been accelerating their digital transformation course, making digital advances, implementing programs aimed at facilitating, simplifying and enhancing services, and providing end-users with a better experience overall. Digital government services leverage technology and data to improve on the communication, data-storage, cybersecurity and administrative workflows between government departments, organizations and citizens.
The scalable integration of new technologies in governments’ services is changing people’s expectations where efficiency, ease of use and cost effectiveness are intrinsic to new services. Integrating technologies into existing sector capacities, operations and workflows require a swift adaptation into the embryonic dynamics and relations between all stakeholders. The new societal expectations require governments to re-examine their governance approaches and strategies to be able to work closely with citizens and businesses.
At ICS Arabia, we believe that physical infrastructure is a fundament for any successful digital government strategy. It comprises of government facilities, operation centers, data centers and IT infrastructure. Each must be designed for agile, scalable, secure and cost-effective operations, and sustain the hyper-growth in the amount of data processed.
Digital government strategies involve alignment of governments’ operations, norms, structures and risk management models with their strategic digitalization vision to optimize the outcome and impact of digital government investments. We help our government clients to define enterprise architecture, and utilizing DevOps methodology build custom software for high speed to the market, lighter architecture and increased security.
The more businesses and organizations transition to cloud-based systems, the more important cybersecurity is becoming. We provide comprehensive security mechanism that fights 24/7 at the digital frontline to safeguard government’s critical infrastructures and to ensure gap-free operations and safe interactions.
Vertical and horizontal integration of digital platforms to coordinate government services across multiple domains
Secure, multi-factor authentication for interactions with government and public services
Cloud services that feature private cloud security, and public cloud scalability, agility and optimization
Data sharing across government agencies and big data analytics for more accurate insights
Improved citizens engagement and enhanced overall experience with modern tools and multi-channel accessibility
Leverage Artificial Intelligence (AI) and Machine Learning (ML) for faster and personalized citizen services
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