• Company
      • Company

      • About ICS Arabia
        Our corporate goals, values and milestones
      • Certifications and Standards
        Company certifications, international standards and expertise
      • Executive Leadership
        Leading by example and guiding ICS Arabia growth
      • Our Team
        Meet ICS Arabia team who delivers mission critical projects
      • Partners
        International and local technology and solutions partners
      • Corporate Governance
        Our principles for decision making and long-term success drivers
  • Services
      • Services

      • Digital Infrastructure
        • Data Centers
        • Operation Centers
        • Active IT Infrastructure
        • Passive Infrastructure
        • ICT/ELV Engineering
        • Communications
        • Audio Visual
        • Security ELV
      • Smart Buildings & Cities
        • Building Engineering
        • MEP Engineering
        • IT Engineering
        • BIM/Architecture
        • FLS Engineering
        • Building Automation
        • Lighting Design
        • Construction
        • Logistics & Procurement
      • AI & Data Sciences
        • Artificial Intelligence
        • Enterprise Mobility
        • Cloud Computing
        • DevOps
        • Data Sciences
        • Emerging Technologies
      • Technical Consulting
        • Uptime Certifications
        • Digital Government
        • Healthcare Solutions
        • Managed Services
        • Industrial Automation
        • Staff Augmentation
        • Digital Enterprise
        • GRC Services
        • PMO
        • Operations & Maintenance
      • Cybersecurity Services
        • Data Security Services
        • Network Security Services
        • Application Security Services
        • Threat Intelligence​
      • Featured Content

        Tier III+ Data Centers SFMC, Riyadh and Jeddah
        31 ICT/ELV System SFMC, Riyadh and Jeddah
  • SOLUTIONS
      • SOLUTIONS

      • Cybersecurity Solutions
        • Data Security Solutions
        • Network Security Solutions
        • GRC Solution
      • ICT Equipment
        • IT (Active) Equipment
        • ELV (Low Current) Equipment
        • Passive Infrastructure Equipment
      • MEP Equipment
        • Electrical Equipment
        • Mechanical Equipment
        • Fire Life Safety Equipment
      • Featured Content

        Tier III+ Data Centers SFMC, Riyadh and Jeddah
        31 ICT/ELV System SFMC, Riyadh and Jeddah
  • Projects
  • MEDIA
      • MEDIA

      • News & Updates
        Stay Informed, Stay Ahead
      • Downloads
        Unlock our potential projects and download
  • Contact Us
      • Contact Us

      • Careers
        Explore career opportunities at ICS Arabia
      • Contact Us
        For further queries, get in touch with us today!
  • عربي

NTC:
Intelligence Operations Center

State-of-the-art Intelligence Operations Center for National Traveler Center and HQ Command Center

Design-Build

ICS Arabia was contracted for 2 projects for The National Traveler Center (NTC). In 2017, we delivered turnkey solution for the state-of-the-art Command Center and provided design services for NTC Headquarters Command Center building in 2018.

The National Traveler Center was established in order to provide 24/7/365 verification of visa authenticity and validation for thousands of travelers daily arriving to and departing from the Kingdom of Saudi Arabia. This, one window operation, is the focal point for all incoming calls from across the globe and provides instantaneous guidance and support to multinational ticketing staff stationed at all international airports worldwide.

ICS Arabia played a critical role supporting NTC with strategic and operational value-added engineering solutions, project management and commissioning for client’s construction projects.

Key

Facts

(All numbers per location)

Scope of Work

Operations Center:

  • MEP Engineering
  • AV and ICT Systems
  • FLS Systems Engineering
  • Cybersecurity & IT Integration
  • Construction of Greenfield Facility
  • Data Center Design-Build

HC Building:

  • Architecture and Building Engineering
  • Complete Construction and Commissioning
  • 24/7 Call Center with IT Integration and Furnishing
  • Data Center Design-Build

 

  • Location: Riyadh
  • Client: Ministry of Interior (MoI) – General Intelligence Directorate (GID)
  • Status: Delivered

Featured Content

Download PDF +

Related Services

Operations Centers

READ MORE +

ICT/ELV Engineering

READ MORE +

AV Systems and Acoustics

READ MORE +

Construction

READ MORE +

Intelligence Operations Center

NTC Operations Center is a 24/7 highest security information gathering and coordination center with Call Center. It have 12 video walls and custom-built call center furnishing. ICS Arabia delivered turnkey solution form design to IT systems integration and configuration.

Title1

NTC HQ Building

ICS Arabia was contracted for greenfield design of a new NTC Headquarter building. Facility was 5 floors with four distinct divisions for separate business operations. In addition to offices, the building hosts a 24/7 Call Center, a two-level Command Center and a Tier III Data Center. The facility also housed cafeterias and gyms to offer a unique futuristic environment for government staff aspiring.

The designs were done using state-of-the-art BIM software to provide a comprehensive and composite view of the facilities.

Title2

Related Projects

  • 31 ICT and ELV System SFMC

    End-to-End Solution for over 380 Medical and Residential Buildings

  • SFMC: Data Center

    SFMC:
    Tier III+ Data Center and 24/7 Operations Center

  • Rakeeza Data Center

    Unified Integrated Program (UIP)

  • National Information Center (NIC) Security Operations Center (SOC)

    National Information Center (NIC):
    Security Operations Center (SOC)

  • NTC: HC Command Center Building and Operations Center

    NTC:
    Intelligence Operations Center

  • PIF Tower

    PIF Tower,
    MEP and ELV Systems

  • Emajlis Madinah Governorate

    Madinah Governorate:
    eMajlis System and VTC Studios

  • Saudi Police: 999 Emergency Response Command Centers

    Saudi Police: 999 Emergency Response Command Centers

  • PNA

    PNA:
    Intelligence Information Collaboration Center

  • TETRA: Telecom Center and Lab

    TETRA: Telecom Center and Lab

Engineering and Technology Solutions for Digital Buildings and Smart Cities

Follow us
Linkedin Facebook

Our Company

  • About Us
  • Leadership
  • Corporate Governance
  • Careers
  • Partners
Menu
  • About Us
  • Leadership
  • Corporate Governance
  • Careers
  • Partners

Quick Links

  • Data Centers
  • Operation Centers
  • ICT/ELV Engineering
  • MEP Engineering
  • Digital Government
  • All Services
Menu
  • Data Centers
  • Operation Centers
  • ICT/ELV Engineering
  • MEP Engineering
  • Digital Government
  • All Services

Recent Projects

Tier III+ Data Centers SFMC: Design-Build

© 2025 ICS ARABIA. All rights reserved.