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  • عربي

Data Center
Operations and Management

Improve Data Center Uptime SLA and
Reduce Operational Costs

It has never been more difficult to manage a data centers. The demand for services, IT environment complexity and criticality of availability is at an all-time high. Add to those factors, a constant pressure to operational costs, and increased digital security threats, it is easy to understand why businesses are rethinking how they run the data center and the need for experienced service provider.

ICS Arabia certified engineers and OEM qualified technicians help our clients to enhance their data centers operational capabilities to meet business demand, bridge the existing operational gaps and save on operational costs. We take responsibility for monitoring, upgrades, maintenance, reporting, incident management for any mechanical, electrical and IT infrastructure equipment. Our teams help to improve the overall data center performance and efficiency through automation for consistent and improved service delivery. ICS Arabia is also expert in Uptime Institute requirements for Tier certification in Sustainable Operations.

Certifications and Expertise

Our Services

DC Operations and Infrastructure Management

We provide comprehensive support for Data Centers IT infrastructure management and support multiple technologies including server, storage, backup, database, middleware and batch operation.

  • DC Infrastructure Management:
    • Servers
    • Storage
    • Networks
    • Cybersecurity
  • DC Operations: 
    • Automation
    • Monitoring & Alerting
    • Reporting
    • Remediation
    • Troubleshooting
    • Patch, Platform & Performance Management
    • Cost Optimization
READ MORE +

Facility Maintenance and Managed Services

We provide full range of facility-wide maintenance for Data Center critical building systems, MEP and Fire Life Safety systems including routine equipment cleaning, diagnostic, preventative and predictive maintenance, and repairs / replacements of electrical, mechanical and IT equipment.

  • Hard Facility Maintenance:
    • HVAC
    • Electrical
    • Plumbing
    • Preventative Maintenance
    • Capital Improvements
    • Planning, Extension/Upgrades
  • Soft Facility Maintenance and Managed Services:
    • Security
    • Waste Management
    • EHS
    • Grounds Keeping
    • Regulatory Compliance
    • Catering
READ MORE +

Related Services:

  • Data Center Design-Build
  • Data Center Automation
  • Data Center IT Infrastructure
  • Staff Augmentation
  • Operation Centers
  • MEP Engineering

      Improve Your Business Performance by
      Selecting the Right Data Center Management Partner

      No Downtimes
      Optimal SLA Uptime

      ICS Arabia expert teams help owners assure data center service availability by avoiding and quickly resolving any technical, hardware or software issues. Our Uptime Institute accredited engineers support Tier III – Tier IV Sustainable Operations management for data centers.

      Reduce Operational and Overhead Costs

      We help our clients to save on operational and overhead costs. Our shared service and consolidation approach in human capital, combined with automation and process expertise, allow to reduce headcount. We also utilize our established IT tools, so our clients don’t need to invest.

      Vendor and OEM Management

      ICS Arabia has well established relationship with leading OEMs and technology vendors. Our field engineers and technicians are trained and OEM certified that allow us to effectively maintain critical systems, identify issues before equipment brakeage, and if required provide quick replacements / repairs.

      Flexible Service Packages

      We offer flexible service packages based on our clients requirements. ICS Arabia can overtake end-to-end Data Center management with 24/7/365 on-site available staff for IT, mechanical, electrical and facility management services.

      Remote
      Management

      We offer remote Server Management (multi-platform support, virtual resource capacity management, virtual farm administration support), Database Administration and Support, and Audit Assessments.

       

      Subject Matter Expert Support

      ICS Arabia offers remote or consultancy based SMEs support in multiple domains. Our experts can give advisory on data center modernization, expansion, networks, security, power and cooling systems optimization, applications and portals.

      Featured Partners

      Resources

      Data Center Solutions

      Download +

      Featured Projects

      31 ICT and ELV Systems, SFMC

      Turnkey Delivery of Cutting-edge ICT and ELV Technology Systems for the Two Largest Smart Medical Cities in the Region

      Read more

      Tier III+ Data Centers SFMC, Riyadh and Jeddah

      Design-Build Two State-of-the-art Data Centers and Hospital Operations Centers for 400+ Resident Engineers and Executive Staff

      Read more

      Tier III+ Data Center, Rakeeza Data Center

      Turnkey Delivery of State-of-the-Art Data Center and Enterprise Operations Center with Offices for 100+ Resident Engineers

      Read more

      NIC: SOC

      Turnkey Delivery of 24/7 Security Operations Center for Cyber Threats Monitoring and Real-time Response

      Read more

      NTC Command Center and HQ Building

      Design-Build for the 24/7 NTC Intelligence Operations Center including IT and HQ Command Center ​

      Read more

      PIF Tower, MEP & ELV Systems

      Engineering and Installation Works for the Top 10 Floors

      Read more

      eMajlis, Madinah Governorate

      AV Telepresence Solution and Custom VTC Studios for His Excellency Governor of Madinah State

      Read more

      Saudi Police: 999 Emergency Response Command Centers

      Leading-Edge AV Technology Solutions and Custom-Tailored Design Fit-Out

      Read more

      PNA Intelligence Center

      Turnkey Delivery of PNA Intelligence Collaboration Center including ICT/ELV Systems, IT Engineering and Cybersecurity

      Read more

      TETRA, Communication Labs

      Design-Build Services for Multiple Public Safety TETRA Communication Labs

      Read more

      Engineering and Technology Solutions for Digital Buildings and Smart Cities

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